Shopping for lingerie should be fun and we want you to be happy with your purchase! You can return your items within 14 days of receiving the order for a full refund on the merchandise cost. A few items that cannot be returned include: Clearance/sale items (unless damaged or defective) Items marked Non-Returnable on our sale page Items purchased as part of a set at a discounted rate, (unless the entire set is returned) Items that have already been worn.
To be able to provide you with the best shipping experience and quality service possible we work with various warehouses across the world to hold our inventory. Depending on product availability your items will be shipped from one of our warehouse locations. Once your order is placed an email confirmation will be sent out within the same day or sometimes between 2-3 business days. In stock Items are typically delivered within 7-15 business days, but please don’t hesitate to reach out to check stock and delivery times. Please note that these are only estimated shipping times and are subject to availability of products and/or manufacturer's availability. Tracking info will be emailed after the orders are dispatched.